TERMS AND CONDITIONS
Thank you for engaging with YOU LEAD LLC (“YOU LEAD”). We are happy you are here and look forward to helping you achieve your goals. You will be referred to throughout these Terms and Conditions as “Client.” By voluntarily signing up for and using the services of YOU LEAD, Client agrees to the Terms and Conditions set forth in this document.
1. YOU LEAD SERVICES AND CONSENT
These Terms and Conditions apply to all Services in which Client engages with YOU LEAD including, but not limited to, on demand individual or collective coaching and energy medicine as well as a subscription to BEyond for group coaching aiming inner work, alignment and a better state of being of the Client through guided meditations, activations and interactive sessions. Usage of the Website, specific services, attending to events, participation in private discussions and opportunities to work with YOU LEAD (the “Services”) are more fully described on the website: www.quantum-coaching-healing.us (the “Website”). Each session in which you engage with YOU LEAD shall be referred to as a “Session.”
By using the Services, you have read and agree to be bound by the Code of Conduct. Any breach by the Client of the Code of Conduct shall be subject to either warnings, suspension or termination of the Services at YOU LEAD’s sole discretion as per Section 16 of the Terms and Conditions.
2. CONFIDENTIALITY AND PRIVACY
Confidentiality and privacy are an important part of your relationship with YOU LEAD and other members and participants in YOU LEAD Sessions. It is critical that Client and YOU LEAD create a safe and private space during YOU LEAD Sessions for all participants. Client’s use of Services from YOU LEAD is subject to the privacy policies set forth at https://quantum-coaching-healing.us/privacy-policy/ and set forth herein.
Any information discussed or any information Client comes to know or possess during the term of Services with YOU LEAD, including without limitation any information contained in materials, documents, images, photos, links, audio and video provided by YOU LEAD to Client through the term of this Agreement shall be considered “Confidential Information”.
Confidential Information also includes information Client acquires about other members and participants in YOU LEAD Services and Sessions. Client will not take any pictures or audio or video recordings of any participants, members or Sessions, and will keep strictly confidential all information related to other members and participants, including the fact of their status as a client of YOU LEAD.
Confidential Information includes any personal information or data revealed by a member or participant or otherwise discussed during a YOU LEAD Event, including: (a) a member or participant’s health, traumas and challenges and (b) any Services received by a member or participant during a YOU LEAD event. Client will not use any member or participant Confidential Information directly or indirectly for any purposes. Client’s personal data is processed as per the Data Processing Agreement as set for at https://quantum-coaching-healing.us/privacy-policy/
Confidential Information also includes any YOU LEAD proprietary information, personal information, technical data, trade secrets or know-how, including, but not limited to, research, product plans, unreleased services, products, services, suppliers, customer lists and, prices and costs, markets, software, developments, inventions, laboratory notebooks, processes, formulas, technology, designs, drawings, engineering, hardware configuration information, marketing, licenses, finances, budgets or other business information disclosed to Client by YOU LEAD either directly or indirectly in writing, orally or by drawings or observation of parts or equipment or created by YOU LEAD during the duration of the Services.
Confidential Information includes, but is not limited to, information pertaining to any aspect of YOU LEAD operations that is either information not known by actual or potential competitors of YOU LEAD or other third parties not under confidentiality obligations to YOU LEAD, or is otherwise proprietary information of YOU LEAD or its customers or suppliers, whether of a technical nature or otherwise.
Client understands that Confidential Information does not include any of the foregoing items that have become publicly and widely known and made generally available through no wrongful act of Client or of others who were under confidentiality obligations as to the item or items involved.
Confidential Information may be shared with third parties if and only if approved by YOU LEAD in writing. Client agrees to safeguard Confidential Information using commercially reasonable means. The terms of this paragraph Section 2 shall survive the termination of this Agreement indefinitely.
3. PAYMENTS AND MERCHANT OF RECORDS
The pricing for Services, Sessions and memberships is set forth on the Website, or as otherwise
communicated in writing, and is subject to change over time.
3.1 Payments Processed via Skool (Memberships)
All payments for YOU LEAD memberships made via Skool.com are processed by Skool, Inc.,
which acts as the Merchant of Record (MoR).
This means:
Skool handles billing, invoicing, renewals, and cancellations.
Skool’s name appears on your invoice and bank statement.
YOU LEAD does not collect payments directly in these cases.
By purchasing a YOU LEAD membership through Skool.com, you acknowledge and agree that:
The payment is processed by Skool, Inc., not YOU LEAD.
The invoice is issued by Skool, Inc., not YOU LEAD.
YOU LEAD is a private membership community, delivered digitally and immediately
upon purchase.
Your payment is for access to community features, not for access to any specific third-
party deal or any guaranteed result.
You waive any and all rights to claim a refund based on lack of access to, or
dissatisfaction with, any third-party benefit.
Note: Disputes related to payments processed by Skool are subject to Skool’s Terms. YOU
LEAD assumes no responsibility or liability for any billing issues, disputes, chargebacks, or
refund requests arising from transactions processed by Skool. All such matters are exclusively
subject to Skool’s policies and must be resolved directly with them.
3.2 Payments Processed via Stripe (Events and Specific Services)
All payments for specific services, events, or workshops made via Stripe links are processed by
Stripe, which acts as the Merchant of Record (MoR).
This means:
Stripe handles billing, invoicing, and transaction management.
Stripe’s name (or a reference to the specific transaction) appears on your invoice and
bank statement.
YOU LEAD does not manage the specific transaction record directly in these cases.
By purchasing an event ticket or specific service through Stripe, you acknowledge and agree
that:
The payment is processed by Stripe, not YOU LEAD directly.
The invoice is issued by Stripe.
Access to the event or service is confirmed digitally and immediately upon purchase.
Your payment is for access to the specific event or service selected.
You waive any and all rights to claim a refund based on inability to attend, change of
mind, or dissatisfaction with the event or service.
Note: Disputes related to payments processed by Stripe are subject to Stripe’s Terms. YOU
LEAD assumes no responsibility or liability for billing issues, disputes, or chargebacks arising
from transactions processed by Stripe where they act as the Merchant of Record.
4. CANCELLATION
Our time is valuable, so is yours. If Client is a no show to a Session, or if Client does not show up or connect for a Session within fifteen (15) minutes after the Session time, Client will nevertheless pay for such Session and the Session will be forfeited and will not be rescheduled. Client also will receive no refund if it terminates a Service before a Session is concluded. Recurring issues with attendance and non-payment will result in banning Client from YOU LEAD membership, Services and Sessions. For memberships with YOU LEAD, Client will receive no refund if Client decides to terminate before the end of the term of the membership. Client is obligated to pay the full fees for a membership until the end of the term.
5. NON-CIRCUMVENTION AND NO MARKETING
Client shall not, directly or indirectly, except with the prior written consent of YOU LEAD, enter into any transaction with any party, member or participant introduced through the YOU LEAD Services or Sessions (the “Introduced Party”) in a manner that might compete with YOU LEAD or otherwise have the effect of preventing YOU LEAD from receiving the full benefit of its arrangements with the Introduced Party. Client shall not make any form of marketing communication while using the Services, whether for a profit or for a non-profit organization, unless expressly authorized to do so in writing by YOU LEAD.
6. RIGHT TO USE IMAGE AND PERMITTED DISCLOSURE
YOU LEAD records and photographs Sessions. Unless you provide a written opt-out to YOU LEAD at the address set forth in the NOTICE section hereof, your presence at these events constitutes express and irrevocable consent to the recording of your image, likeness and voice by YOU LEAD and irrevocably grants YOU LEAD the right to use your image, likeness, voice and testimonials in advertising, social media and all other promotional capacities. Your presence at these events is a waiver of any and all legal claims, without limitation.
7. HEALTH LAWS
YOU LEAD does not diagnose or treat medical or mental health disorders, nor is YOU LEAD trained or licensed to do so. Client acknowledges being protected under the applicable healthcare laws regarding Client health information and confidentiality. Any information Client shares during the course of a Session will be treated as confidential by YOU LEAD. That confidentiality does not extend to information suggesting: (a) Client is in imminent danger of hurting himself or herself; (b) Client is threatening serious bodily harm to another; (c) YOU LEAD believes that a child, elderly or disabled person is being abused; or (d) YOU LEAD is presented with a court order to present testimony in a legal proceeding. Client’s information also shall not be treated confidentially if Client fails to pay for YOU LEAD Services and YOU LEAD must sue Client to collect fees due.
8. NO GUARANTEE DISCLAIMER
While clients report positive results and outcomes from engaging with YOU LEAD Services, Client’s participation and effort is critical and results for each person will vary. YOU LEAD makes no guarantees regarding the benefits you will realize from YOU LEAD Services.
YOU LEAD may suggest that Client complete certain tasks or exercises after a Session. There is no obligation to undertake these tasks or exercises but, if suggested, YOU LEAD is of the view that you will gain the most from the Services if you complete the suggested tasks and exercises.
Services offered through YOU LEAD are NOT a substitute for professional advice from legal, medical, financial, business or other qualified professionals. Client will seek independent professional guidance for legal, medical, financial, business and other matters. Client understands that all decisions in these areas are exclusively Client’s decisions and Client acknowledges that Client’s decisions and Client’s actions are Client’s sole responsibility.
9. INTELLECTUAL PROPERTY RIGHTS
YOU LEAD reserves ownership of all Intellectual Property Rights to the material contained on the Website and provided as part of the Services. Some of that material may be subject to the Intellectual Property Rights of third parties and YOU LEAD is an authorized sublicensor of such Intellectual Property Rights. All of this material is considered Confidential Information and subject to the provisions of Section 2 hereof. Other than for Client individual use, Client agrees to not share, copy, distribute, disseminate, or sell Confidential Information for either commercial or non-commercial purposes. “Intellectual Property Rights” means all rights under any statute or common law protecting unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property and intangibles, derivatives thereof, and forms of protection of a similar nature anywhere in the world.
10. DAMAGES
Client understands and agrees that its breach or threatened breach of confidentiality or intellectual property rights of YOU LEAD, Introduced Parties, or other members and participants, could cause irreparable injury and that money damages will not provide an adequate remedy for such a breach or threatened breach. In the event of such a breach or threatened breach, YOU LEAD will be entitled, without requirement of posting a bond or other security, to seek equitable relief, including injunctive relief and specific performance. YOU LEAD’s rights are cumulative, and its exercise of one right shall not waive its right to assert any other legal remedy.
11. NON-DISPARAGEMENT
Client agrees to not take any actions, or make any statements, whether oral or in writing, that negatively impacts YOU LEAD’s business, Services, products, or reputation, or other clients of YOU LEAD.
12. INDEMNIFICATION
Client agrees to indemnify, defend, and hold harmless YOU LEAD from any and all liabilities, including litigation costs and reasonable attorneys’ fees, by reason of Client’s negligence or willful, wanton, or reckless conduct, and all claims and actual losses suffered by YOU LEAD or others by reason of Client’s negligence or willful, wanton, or reckless conduct in the performance under this Agreement.
13. DISCLAIMER OF WARRANTIES
YOU LEAD makes no representations and warranties with respect to the material provided to Client and the effectiveness of the Services and Sessions for any particular Client. Any statement made by YOU LEAD, whether orally or in writing, is subjective and intended to be educational in nature. Such statements may or may not be accurate or helpful for a particular Client. YOU LEAD expressly disclaims, any warranties, whether express or implied by law, course of dealing, course of performance, usage of trade or otherwise, related to: (a) warranty of merchantability; (b) warranty of fitness for a particular purpose; (c) warranty of title; and (d) warranty against infringement of intellectual property rights of a third party. YOU LEAD also disclaims all responsibility for Client’s decisions and/or actions.
14. LIMITATION OF LIABILITY
IN NO EVENT SHALL YOU LEAD’S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY CLIENT IN THE TWELVE (12) MONTHS PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL YOU LEAD BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES.
IN NO EVENT SHALL YOU LEAD BE LIABLE TO CLIENT OR TO ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR DIMINUTION OF VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OR ITS ESSENTIAL PURPOSE.
BY PARTICIPATING IN A LIVE SESSION, YOU CONSENT TO THE OCCASIONAL PHYSICAL CONTACT INVOLVED IN THE GUIDED MEDITATION, ACTIVATIONS, AND INTERACTIVE SESSIONS. YOU MAY WITHDRAW THIS CONSENT AT ANY TIME AND END ANY SESSION AT ANY TIME. CLIENT HEREBY RELEASES YOU LEAD OF ANY LIABILITY WHATSOEVER WITH REGARDS TO THE PHYSICAL CONTACTS FOR WHICH CLIENT HAS CONSENTED TO. BY PARTICIPATING IN A SESSION, CLIENT KNOWINGLY, VOLUNTARILY, AND EXPRESSLY WAIVES ANY CLAIM I MAY HAVE AGAINST YOU LEAD, ITS INSTRUCTORS, REPRESENTATIVES, AGENTS, STAFF, EMPLOYEES AND INDEPENDENT CONTRACTORS, FOR INJURIES OR DAMAGES THAT CLIENT MAY SUSTAIN AS A RESULT OF PARTICIPATING IN THE SESSION OR SERVICES, WHETHER CAUSED BY NEGLIGENCE OR OTHERWISE.
15. FORCE MAJEURE
YOU LEAD shall not be liable or responsible to Client, nor be deemed to have defaulted or breached its obligations to Client, for any failure or delay caused by acts or circumstances beyond the reasonable control of YOU LEAD, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes, or restraints or delays caused by supply chain issues, telecommunications breakdowns or power outages.
16. TERMINATION
Either Client or YOU LEAD may terminate for convenience the commercial relationship between them by providing 30 days prior written notice to the other. YOU LEAD shall use the address provided by Client on the third-party billing platform. Client shall provide written notice to YOU LEAD consistent with the requirements of the NOTICE section hereof.
In the event of a breach of those Terms and Conditions or the Code of Conduct by the Client, YOU LEAD shall have the entire discretion to either (i) provide Client with a warning; (ii) suspend the Client temporarily from using the Services; or (iii) immediately terminate the Services to be provided to Client.
In the event of termination for convenience, the Client shall by invoiced up to the last day of having access to the Services. In the event of termination for cause, Client shall be invoice up to the last day of the event giving rise to the termination.
17. GOVERNING LAW – ATTORNEY’S FEES – CURRENCY
Any dispute arising under this Agreement will be resolved in Montgomery County, in the State of Maryland (USA) by a mediator or arbitrator to be agreed upon by all parties or through an online mediation service that is agreed upon by all parties. The parties agree that their good faith participation in mediation or arbitration is a condition precedent to pursuing any other available legal remedies.
The parties agree that the venue for any court proceedings arising out of this Agreement shall be in the state of Maryland. The successful party to any dispute resolution arising under this Agreement will be entitled to reasonable costs and fees incurred in resolving or settling the dispute, in addition to any other relief to which the party may be entitled.
The parties agree to waive the application of any other jurisdiction’s laws and that only the laws of the State of Maryland shall apply. Client understands that YOU LEAD is a US-based business and that the Services provided by YOU LEAD are sought out by Client in the jurisdiction of Maryland.
Unless using a third party service for payments, any invoice provided under this Agreement is provided in USD and shall be paid in USD.
18. NOTICES
All notices and other communications to YOU LEAD that are required by these Terms and Conditions, including cancellations and opt-out notices, shall be in writing and delivered to both of the following email addresses to ensure delivery:
Email:
contact@quantum-coaching-healing.us
YOU LEAD shall provide written notice to Client by using the address provided by Client on the third-party billing platform. All other communications with YOU LEAD, can either be sent to the emails above or the postal address: YOU LEAD LLC, 8001 Woodmont Ave, #1218, Bethesda, MD 20814, USA.
19. THIRD PARTY SERVICES
Client or YOU LEAD may need to provide Service with the help of authorized service providers that perform certain services for YOU LEAD. These third party service providers include, but are not limited to, Kajabi, WordPress, Stripe, Calendly, TidyCal, Weezevent, Zoom, Facebook, Meta, Messenger, Whatsapp, ABC Talk Production, and SLD Productions. These services operate their websites according to their own terms and conditions. It is important for Client to review and understand those terms and conditions, which are separate from YOU LEAD. The services these companies may perform for YOU LEAD could include fulfilling orders, payment processing, hosting Sessions and Services, providing customer service and marketing assistance, performing business and sales analysis, supporting the Sites’ functionality and supporting contests, sweepstakes, surveys and other features offered through the sites. YOU LEAD disclaims any liability with respect to Client’s usage of these third-party services.
Code of Conduct
Welcome to our space dedicated to well-being! To ensure a respectful and caring environment, we ask that you follow the rules below:
Online
1. Respect and Courtesy: Treat all members with respect. Insults, discriminatory or offensive remarks are not tolerated.
2. Confidentiality: Respect the privacy of others. Do not share personal information without consent.
3. Constructive Communication: Encourage positive and constructive discussions. Avoid heated debates and conflicts.
4. Appropriate Content: Share relevant and appropriate content. Messages with violence, sexual, or hateful content are prohibited.
5. Mutual Support: Be supportive and encourage with other participants. Share your experiences and advice in a kind manner.
6. Solicitation Prohibited: Promotion, advertising, or sharing links to products, services, events, or any other commercial or free activities without the approval of the space managers is strictly prohibited. Any form of online solicitation from other participants is forbidden.
In Person
1. Respect for Location: Respect the venues where events take place. Keep the location clean and orderly.
2. Punctuality: Arrive on time for events. If you are late, try not to disrupt ongoing activities.
3. Active Participation: Actively engage in activities and discussions. Your presence and participation are valuable.
4. Kindness: Be attentive to the needs of others. Offer help and support when necessary.
5. Safety: Follow safety guidelines and rules established for each event. Report any suspicious or dangerous behavior.
6. Solicitation Prohibited: Promotion, advertising, or any form of solicitation of participants is prohibited. Any in-person solicitation, whether for commercial or volunteer purposes, is strictly forbidden.
Sanctions
Failure to comply with this code of conduct may result in warnings, temporary suspensions, or permanent exclusion from the space, depending on the severity of the violations. Sanctions taken by the space’s managers are at their sole discretion. This is a private space—being part of it is a privilege, not a right.