TERMS AND CONDITIONS
Thank you for engaging with YOU LEAD LLC (“YOU LEAD”). We are happy you are here and look forward to helping you achieve your goals. You will be referred to throughout these Terms and Conditions as “Client.” By voluntarily signing up for and using the services of YOU LEAD, Client agrees to the Terms and Conditions set forth in this document.
- YOU LEAD SERVICES
These Terms and Conditions apply to all Services in which Client engages with YOU LEAD including, but not limited to, on-demand and individual quantum coaching and healing, and BEyond membership for group work to transform, align and ascend to Client’s higher purpose through guided mediations, activations, and interactive sessions. The specific services, events and opportunities to work with YOU LEAD (the “Services”) are more fully described on the website: www.quantum-coaching-healing.us (the “Website”). Each session in which you engage with YOU LEAD shall be referred to as a “Session.”
- PRIVACY, CONFIDENTIALITY
Privacy and confidentiality is an important part of your relationship with YOU LEAD and other members and participants in YOU LEAD Sessions. It is critical that Client and YOU LEAD create a safe and private space during YOU LEAD Sessions for all participants. Client’s use of Services from YOU LEAD is subject to the privacy policies set forth at https://quantum-coaching-healing.us/privacy-policy/ and set forth herein.
Any information discussed or any information Client comes to know or possess during the term of Services with YOU LEAD, including without limitation any information contained in materials, documents, images, photos, links, audio and video provided by YOU LEAD to Client through the term of this Agreement (the “Material”) shall be considered “Confidential Material”.
Confidential Material also includes information about other members and participants in YOU LEAD Services and Sessions. Client will not take any pictures or audio or video recordings of any participants, members or Sessions, and will keep strictly confidential all information related to other members and participants, including the fact of their status as a client of YOU LEAD. Confidential Material also includes any personal information revealed by a member or participant or otherwise discussed during a YOU LEAD Event, including: (a) a member or participant’s health, traumas and challenges and (b) any Services received by a member or participant during a YOU LEAD event. Client will not use any member or participant Confidential Material directly or indirectly for any purposes.
Confidential Material may be shared with third parties if and only if approved by YOU LEAD in writing. Client agrees to safeguard Confidential Material using commercially reasonable means. The terms of this paragraph Section 2 shall survive the termination of this Agreement indefinitely.
The pricing for Services, Sessions and memberships is set forth on the Website, and is subject to change over time. YOU LEAD may use third party services to collect payment from Client. The functioning of any such third-party payment platforms is beyond the control of YOU LEAD. It is important that Client read and accept the terms and conditions of third-party web platforms.
Our time is valuable, so is yours. If Client is a no show to a Session, or if Client does not arrive or connect for a Session within fifteen (15) minutes after the Session time, Client will nevertheless pay for such Session and the Session will be forfeited and will not be rescheduled. Client also will receive no refund if it terminates a Service before a Session is concluded. Recurring issues with attendance and non-payment will result in banning Client from YOU LEAD membership, Services and Sessions. For memberships with YOU LEAD, Client will receive no refund if Client decides to terminate before the end of the term of the membership. Client is obligated to pay the full fees for a membership until the end of the term.
Client shall not, directly or indirectly, except with the prior written consent of YOU LEAD, enter into any transaction with any party, member or participant introduced through the YOU LEAD Services or Sessions (the “Introduced Party”) in a manner that might compete with YOU LEAD or otherwise have the effect of preventing YOU LEAD from receiving the full benefit of its arrangements with the Introduced Party.
- PERMITTED DISCLOSURE
YOU LEAD records and photographs Sessions. Unless you provide a written opt-out to YOU LEAD at the address set forth in the NOTICE section hereof, your presence at these events constitutes express and irrevocable consent to the recording of your image, likeness and voice by YOU LEAD and irrevocably grants YOU LEAD the right to use your image, likeness, voice and testimonials in advertising, social media and all other promotional capacities. Your presence at these events is a waiver of any and all legal claims, without limitation.
- HEALTH LAWS
YOU LEAD does not diagnose or treat medical or mental health disorders, nor is YOU LEAD trained or licensed to do so. Client acknowledges being protected under HIPPA Law regarding Client health information and confidentiality. Any information Client shares during the course of a Session will be treated as confidential by YOU LEAD. That confidentiality does not extend to information suggesting: (a) Client is in imminent danger of hurting himself or herself; (b) Client is threatening serious bodily harm to another; (c) YOU LEAD believes that a child, elderly or disabled person is being abused; or (d) YOU LEAD is presented with a court order to present testimony in a legal proceeding. Client’s information also shall not be treated confidentially if Client fails to pay for YOU LEAD Services and YOU LEAD must sue Client to collect fees due.
- NO GUARANTEE DISCLAIMER
While clients report positive results and outcomes from engaging with YOU LEAD Services, Client’s participation and effort is critical and results for each person will vary. YOU LEAD makes no guarantees regarding the benefits you will realize from YOU LEAD Services.
YOU LEAD may suggest that Client complete certain tasks or exercises after a Session. There is no obligation to undertake these tasks or exercises but, if suggested, YOU LEAD is of the view that you will gain the most from the Services if you complete the suggested tasks and exercises.
Services offered through YOU LEAD are NOT a substitute for professional advice from legal, medical, financial, business or other qualified professionals. Client will seek independent professional guidance for legal, medical, financial, business and other matters. Client understands that all decisions in these areas are exclusively Client’s decisions and Client acknowledges that Client’s decisions and Client’s actions are Client’s sole responsibility.
- INTELLECTUAL PROPERTY
YOU LEAD reserves all ownership rights to the material contained on the Website and provided as part of the Services. Some of that material may be subject to the intellectual property rights of third parties. Again, all of this material is considered Confidential Material and subject to the provisions of Section 2 hereof. Other than for Client individual use, Client agrees to not share, copy, distribute, disseminate, or sell Confidential Material for either commercial or non-commercial purposes.
Client understands and agrees that its breach or threatened breach of confidentiality or intellectual property rights of YOU LEAD, Introduced Parties, or other members and participants, could cause irreparable injury and that money damages will not provide an adequate remedy for such a breach or threatened breach. In the event of such a breach or threatened breach, YOU LEAD will be entitled, without requirement of posting a bond or other security, to seek equitable relief, including injunctive relief and specific performance. YOU LEAD’s rights are cumulative, and its exercise of one right shall not waive its right to assert any other legal remedy.
Client agrees to not take any actions, or make any statements, whether oral or in writing, that negatively impacts YOU LEAD’s business, services, products, or reputation, or other clients of YOU LEAD.
Client agrees to indemnify, defend, and hold harmless YOU LEAD from any and all liabilities, including litigation costs and reasonable attorneys’ fees, by reason of Client’s negligence or willful, wanton, or reckless conduct, and all claims and actual losses suffered by YOU LEAD or others by reason of Client’s negligence or willful, wanton, or reckless conduct in the performance under this Agreement.
- DISCLAIMER OF WARRANTIES
YOU LEAD makes no representations and warranties with respect to the material provided to Client and the effectiveness of the Services and Sessions for any particular Client. Any statement made by YOU LEAD, whether orally or in writing, is subjective and intended to be educational in nature. Such statements may or may not be accurate or helpful for a particular Client. YOU LEAD expressly disclaims, any warranties, whether express or implied by law, course of dealing, course of performance, usage of trade or otherwise, related to: (a) warranty of merchantability; (b) warranty of fitness for a particular purpose; (c) warranty of title; and (d) warranty against infringement of intellectual property rights of a third party. YOU LEAD also disclaims all responsibility for Client’s decisions and/or actions.
- LIMITATION OF LIABILITY
IN NO EVENT SHALL YOU LEAD BE LIABLE TO CLIENT OR TO ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR DIMINUTION OF VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OR ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL YOU LEAD’S AGGREGATE LIABILITY TO A CLIENT ARISING OUT OF THE SERVICES EXCEED THE AGGREGATE AMOUNT PAID BY CLIENT AND ACTUALLY RECEIVED BY YOU LEAD.
- FORCE MAJEURE
YOU LEAD shall not be liable or responsible to Client, nor be deemed to have defaulted or breached its obligations to Client, for any failure or delay caused by acts or circumstances beyond the reasonable control of YOU LEAD, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes, or restraints or delays caused by supply chain issues, telecommunications breakdowns or power outages.
Either Client or YOU LEAD may terminate the commercial relationship between them by providing 30 days prior written notice to the other. YOU LEAD shall use the address provided by Client on the third-party billing platform. Client shall provide written notice to YOU LEAD consistent with the requirements of the NOTICE section hereof.
- GOVERNING LAW – ATTORNEY’S FEES
Any dispute arising under this Agreement will be resolved in Montgomery County, in the State of Maryland (USA) by a mediator or arbitrator to be agreed upon by all parties or through an online mediation service that is agreed upon by all parties. The parties agree that their good faith participation in mediation or arbitration is a condition precedent to pursuing any other available legal remedies.
The parties agree that the venue for any court proceedings arising out of this Agreement shall be in the state of Maryland. The successful party to any dispute resolution arising under this Agreement will be entitled to reasonable costs and fees incurred in resolving or settling the dispute, in addition to any other relief to which the party may be entitled.
All notices and other communications to YOU LEAD that are required by these Terms and Conditions, including cancellations and opt-out notices, shall be in writing and delivered to both of the following email addresses to ensure delivery:
YOU LEAD shall provide written notice to Client by using the address provided by Client on the third-party billing platform. All other communications with YOU LEAD, can either be sent to the emails above or the postal address: YOU LEAD LLC, 8001 Woodmont Ave, #1218, Bethesda, MD 20814, USA.
- THIRD PARTY SERVICES
Client or YOU LEAD may need to share your personal information, including your name and contact information (including email address), with authorized service providers that perform certain services for YOU LEAD. These third party service providers include, but are not limited to, Kajabi, WordPress, Stripe, Calendly, Zoom, Facebook, Meta, Messenger, Whatsapp, and. These services operate their websites according to their own terms and conditions. It is important for Client to review and understand those terms and conditions, which are separate from YOU LEAD. The services these companies may perform for YOU LEAD could include fulfilling orders, payment processing, hosting Sessions and Services, providing customer service and marketing assistance, performing business and sales analysis, supporting the Sites’ functionality and supporting contests, sweepstakes, surveys and other features offered through the sites.